Technical Support Engineer, Triage & Discovery is open at Alloy (Remote). The posting gives a salary of $75K - $95K. Posted on Apr 15, 2026, and still on Alloy’s careers page when we last checked, on Nov 14, 2026.
About the role
As a Technical Support Engineer 2, you will be responsible for triaging incoming support cases, leading customer discovery conversations, building high-quality handoffs for senior engineers, and directly resolving straightforward tickets—all using our ticketing system, Zendesk. You’ll be leveraging your technical skills, problem-solving instincts, written communication, and verbal skills to clarify customer issues…
The opening lines of the posting. The rest is on Alloy’s careers page.
Hiring at Alloy
Alloy has 32 open roles right now, 7 of them remote. Most are in Engineering, Sales & Business Development and Data & Research. The median advertised salary across its roles with a published range is $174K. See all its roles
