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Technical Support Engineer

Incident.io · San Francisco
$150K - $200KGo

Technical Support Engineer is open at Incident.io in San Francisco. The posting gives a salary of $150K - $200K. Posted on Sep 10, 2026, and still on Incident.io’s careers page when we last checked, on Nov 14, 2026.

About the role

You’ll be joining as a Technical Support Engineer and be responsible for delighting our customers by solving their technical challenges. - Delivering a world-class customer experience for inbound support questions over Slack and Pylon - Acting as the voice of the customer, by capturing product feedback and feature requests for Product and Engineering - Handling technical challenges that arise with customers in…

The opening lines of the posting. The rest is on Incident.io’s careers page.

Hiring at Incident.io

Incident.io has 33 open roles right now, 1 of them remote. Most are in Sales & Business Development, Engineering and Customer Support. The median advertised salary across its roles with a published range is $184K. See all its roles

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