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Technical Support Engineer

Hyperbolic · Remote

Technical Support Engineer is open at Hyperbolic (Remote). Posted on Aug 28, 2026, and still on Hyperbolic’s careers page when we last checked, on Nov 15, 2026.

About the role

When a customer's GPU cluster has a problem, you are the first engineer they talk to, and most of the time you are the only one they need to. You own the ticket from the first response to the resolution, you own the clock against our SLA, and you keep ownership even when the problem needs deeper help. This is not a ticket routing job. You will be in Linux every day, on real infrastructure, fixing real customer…

The opening lines of the posting. The rest is on Hyperbolic’s careers page.

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Hyperbolic has 20 open roles right now, 5 of them remote. Most are in Engineering, Operations and People & Recruiting. See all its roles

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