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Technical Support Engineer

Clipboard · Remote (South Africa)

Technical Support Engineer is open at Clipboard (Remote (South Africa)). Posted on Oct 25, 2026, and still on Clipboard’s careers page when we last checked, on Nov 14, 2026.

About the role

Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers - Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering. - Handle live incidents end-to-end, from detection to closure: React to an…

The opening lines of the posting. The rest is on Clipboard’s careers page.

Hiring at Clipboard

Clipboard has 36 open roles right now, 35 of them remote. Most are in Customer Support, Sales & Business Development and Data & Research. The median advertised salary across its roles with a published range is $100K. See all its roles

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