Technical Operations Engineer, Customer Success (Starlink) at SpaceX in Redmond, WA is closed. It closed on Nov 13, 2026 and it no longer takes applications.
About the role
Understand and drive core user metrics: Net Promoter Score, Customer Contact Ratio, Cancellation Ratio, Customer Satisfaction Score, and others. Work cross-functionally to triage, prioritize, and eliminate root causes of poor user experience across organizations (Network, physical product, UI/UX, support/customer success, billing, shipping, marketing, legal, communications, and more), and feedback loops to prevent…
The opening lines of the posting. The rest is on SpaceX’s careers page.
Hiring at SpaceX
SpaceX has 2,758 open roles right now, 16 of them remote. Most are in Engineering, Manufacturing & Trades and Supply Chain & Logistics. The median advertised salary across its roles with a published range is $142K. See all its roles