Technical Customer Support Lead is open at Elliptic in London, United Kingdom (hybrid). Posted on Sep 9, 2026, and still on Elliptic’s careers page when we last checked, on Nov 14, 2026.
About the role
daily: - Run the team day to day: queue health, SLAs, and the follow-the-sun coverage model across four hubs. - Own executive-level and major-incident escalations, managing customer communication while Engineering fixes the underlying issue. - Review product requirements for anything that touches support, and flag deployments that could affect customers before they ship. - Own the AI automation roadmap, career…
The opening lines of the posting. The rest is on Elliptic’s careers page.
Hiring at Elliptic
Elliptic has 23 open roles right now. Most are in Sales & Business Development, Customer Support and Compliance & Legal. See all its roles
