Technical Customer Support Engineer, North America

What are we looking for? We’re hiring a Technical Support Engineer to help our top customers successful build and scale their apps. What will you do? - Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck. Your job is to help fully resolve issues for customers in the app whether it is fixing bugs, advising on architecture, helping with…

Hercules has 30 open roles right now, 11 of them remote. Most are in Engineering, Marketing & Community and Sales & Business Development. The median advertised salary across its roles with a published range is $175K. See all its roles