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Technical Customer Support Engineer, APAC (Weekend Coverage)

Hercules · Remote - APAC

Technical Customer Support Engineer, APAC (Weekend Coverage) is open at Hercules (Remote - APAC). The posting gives a salary of $60K - $125K. Posted on Oct 30, 2026, and still on Hercules’s careers page when we last checked, on Nov 14, 2026.

About the role

What are we looking for? We're hiring a Technical Support Engineer for weekend coverage (Thursday to Monday) to help our top customers successfully build and scale their apps. What will you do? - Help resolve issues with customer apps: Our customers are non-technical. When Hercules' AI agent fails them, they are stuck. Your job is to help fully resolve issues for customers in the app whether it is fixing bugs…

The opening lines of the posting. The rest is on Hercules’s careers page.

Hiring at Hercules

Hercules has 30 open roles right now, 11 of them remote. Most are in Engineering, Marketing & Community and Sales & Business Development. The median advertised salary across its roles with a published range is $175K. See all its roles

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