Team Lead - Quality Assurance, Support Excellence is open at Adyen in Chicago. The posting gives a salary of $160K - $220K. Posted on Aug 31, 2026, and still on Adyen’s careers page when we last checked, on Nov 14, 2026.
About the role
Define, own, and execute the global Customer Support QA strategy and vision, leading the end-to-end migration from manual evaluation methods to an AI-first evaluation paradigm Establish Customer Support evaluation rubrics and scoring frameworks centered on accuracy, empathy, tone, clear, professional, context-appropriate communication, and issue resolution Translate QA insights into clear, actionable strategies that…
The opening lines of the posting. The rest is on Adyen’s careers page.
Hiring at Adyen
Adyen has 247 open roles right now. Most are in Engineering, Sales & Business Development and Compliance & Legal. The median advertised salary across its roles with a published range is $205K. See all its roles
