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Support Specialist, Subscriptions & Billing

Cognition · San Francisco
Open 171 daysZendesk

Support Specialist, Subscriptions & Billing is open at Cognition in San Francisco. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on May 27, 2026, and still on Cognition’s careers page when we last checked, on Nov 14, 2026.

About the role

Cognition is building the AI software engineer of the future. As a Support Specialist focused on Subscriptions & Billing, you will own customer-facing resolution for billing, invoicing, payment, subscription, and account access issues across Cognition and Windsurf customers. This role requires excellent written communication, strong operational judgment, attention to detail, and the ability to manage sensitive…

The opening lines of the posting. The rest is on Cognition’s careers page.

Hiring at Cognition

Cognition has 112 open roles right now, 7 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. See all its roles

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