Support Quality & Training Lead is open at Wave in Banjul, The Gambia. Posted on Sep 24, 2026, and still on Wave’s careers page when we last checked, on Nov 14, 2026.
About the role
, you'll: Manage and update knowledge management systems per quality standards, protocols, product, and process changes. Document and provide guidance on new and existing processes and standards within the Customer Service department. Create and deliver training materials, ensuring materials are recorded and accessible. Develop analytical reports linking quality performance with customer satisfaction, complementing…
The opening lines of the posting. The rest is on Wave’s careers page.
Hiring at Wave
Wave has 72 open roles right now, 6 of them remote. Most are in Operations, Customer Support and Marketing & Community. See all its roles
