Support Group Lead is open at Wave in Banjul, The Gambia. Posted on Sep 17, 2026, and still on Wave’s careers page when we last checked, on Nov 14, 2026.
About the role
, you'll: Manage the customer support day-to-day functions of your team. Respond and escalate customer support issues. Implement customer support processes to enhance customer satisfaction. Formulate and revise customer support policies and promote their implementation. Inform the team of all new information related to products, procedures, and trends. Assess support statistics and prepare detailed reports on the…
The opening lines of the posting. The rest is on Wave’s careers page.
Hiring at Wave
Wave has 72 open roles right now, 6 of them remote. Most are in Operations, Customer Support and Marketing & Community. See all its roles
