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Support Escalations Specialist

Roblox · Gurugram, Haryana, India
Open 192 days

Support Escalations Specialist is open at Roblox in Gurugram, Haryana, India. Posted on May 6, 2026, and still on Roblox’s careers page when we last checked, on Nov 14, 2026.

About the role

Own and resolve complex escalations involving legal, financial, and executive-level sensitivities with a focus on empathy and extreme accuracy. Act as a bridge and support conduit for our current vendor partners and our growing internal team, helping to document processes and workflows. You won't just complete tickets. You’ll find out why they happened. You will conduct deep-dive investigations into systemic errors…

The opening lines of the posting. The rest is on Roblox’s careers page.

Hiring at Roblox

Roblox has 271 open roles right now, 4 of them remote. Most are in Engineering, Data & Research and Security. The median advertised salary across its roles with a published range is $269K. See all its roles

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