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Support Engineering Manager

Canonical · Home based - Worldwide
Open 562 daysParental leaveLinux

Support Engineering Manager is open at Canonical in Home based - Worldwide. Posted on May 1, 2025, and still on Canonical’s careers page when we last checked, on Nov 14, 2026.

About the role

entails Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Ensures that all customer cases are responded to within the SLA, and in a professional manner Act as the customer escalation contact, and ensure that such escalations are addressed appropriately Accountability for…

The opening lines of the posting. The rest is on Canonical’s careers page.

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