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Support Engineer

Exa · San Francisco, California
$115K - $225KLLMRAG

Support Engineer is open at Exa in San Francisco, California. The posting gives a salary of $115K - $225K. Posted on Oct 29, 2026, and still on Exa’s careers page when we last checked, on Nov 15, 2026.

About the role

Support Engineers make sure every committed Exa customer gets their problem solved, fast, around the clock. We run support AI-first: AI tools like Pylon and agents triage tickets, answer them and resolve what they can. You take on what the AI can't: the hard, ambiguous technical problems that need a real engineer. You'll have the same technical depth as our Forward Deployed Engineers. You'll dig into the API, SDKs…

The opening lines of the posting. The rest is on Exa’s careers page.

Hiring at Exa

Exa has 67 open roles right now, 3 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. The median advertised salary across its roles with a published range is $230K. See all its roles

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