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Support Engineer, AI Infrastructure & Tooling

Figma · San Francisco, CA • New York, NY • United States

Support Engineer, AI Infrastructure & Tooling is open at Figma in San Francisco, CA • New York, NY • United States. The posting gives a salary of $169K - $245K. Posted on Feb 12, 2026, and still on Figma’s careers page when we last checked, on Nov 14, 2026.

About the role

at Figma: Build and operationalize AI-powered workflows that improve Product Support experiences for customers and internal support teams Design and maintain integrations across Decagon, Zendesk, Figma admin tooling, internal data sources, and adjacent Product Support platforms Bring relevant customer, account, product, billing, file, or admin metadata into support conversations so chatbots and Specialists have the…

The opening lines of the posting. The rest is on Figma’s careers page.

Hiring at Figma

Figma has 139 open roles right now. Most are in Sales & Business Development, Engineering and Design. The median advertised salary across its roles with a published range is $236K. See all its roles

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