Staff Technical Support Manager, Enterprise is open at Mozilla (Remote). Posted on Sep 21, 2026, and still on Mozilla’s careers page when we last checked, on Nov 14, 2026.
About the role
Build and launch Mozilla’s first B2B technical support capability, including its operating model, workflows, escalation paths, governance, and continuous-improvement processes. Own external support vendor relationships end to end, including future vendor selection and contracting support, onboarding, workforce planning, performance management, invoicing, renewals, and investment recommendations. Elevate the…
The opening lines of the posting. The rest is on Mozilla’s careers page.
Hiring at Mozilla
Mozilla has 121 open roles right now, 121 of them remote. Most are in Engineering, Security and Sales & Business Development. The median advertised salary across its roles with a published range is $178K. See all its roles
