Staff Software Engineer, Product/AI is open at Customer.io in Americas Remote. The posting gives a salary of $200K - $280K. Posted on Sep 24, 2026, and still on Customer.io’s careers page when we last checked, on Nov 14, 2026.
About the role
Own important, ambiguous problems from initial framing through launch and iteration. Set direction, align partners, and stay accountable for the result. Partner with product, design, and data to shape priorities, scope the work, and define how success will be measured. Lead technical decisions across the stack, including architecture, performance, reliability, and maintainability. Lead work across teams and systems…
The opening lines of the posting. The rest is on Customer.io’s careers page.
Hiring at Customer.io
Customer.io has 26 open roles right now, 26 of them remote. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $180K. See all its roles

