Staff, Escalations Manager at Twilio (Remote - Spain) is closed. It closed on Nov 12, 2026 and it no longer takes applications.
About the role
This position is needed to support the Escalations Management team, under the Escalations & Engagement org within Twilio's Support organization. This team ensures our customers get the most critical help they need from us at a meaningful time. The ideal Escalation Manager is an inventive and hardworking technical specialist with a positive outlook and strong desire to help customers succeed. This candidate must be…
The opening lines of the posting. The rest is on Twilio’s careers page.
Hiring at Twilio
Twilio has 115 open roles right now, 114 of them remote. Most are in Sales & Business Development, Engineering and Operations. The median advertised salary across its roles with a published range is $156K. See all its roles