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Sr. Manager of CX Enablement

Imprint · Remote
Remote$150K - $180KEquityParental leaveSeniorLLMLookerZendesk

Sr. Manager of CX Enablement is open at Imprint (Remote). The posting gives a salary of $150K - $180K. Posted on Oct 12, 2026, and still on Imprint’s careers page when we last checked, on Nov 15, 2026.

About the role

Own the design, implementation, and continuous improvement of quality management frameworks that drive consistent agent performance across omnichannel support - Lead knowledge base strategy and operations in Zendesk, including content audits, ownership models, refresh cadence, and optimization for both human agents and AI consumption - Drive Sierra AI deflection strategy by analyzing feedback data, identifying…

The opening lines of the posting. The rest is on Imprint’s careers page.

Hiring at Imprint

Imprint has 18 open roles right now, 5 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. The median advertised salary across its roles with a published range is $205K. See all its roles

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