Sportsbook and Online Casino Customer Support Agent - Standard Shift is open at Rush Street Interactive in New Jersey. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on Oct 16, 2026, and still on Rush Street Interactive’s careers page when we last checked, on Nov 14, 2026.
About the role
Deliver real-time, empathetic support across chat, email, and phone. Help players manage accounts, navigate responsible gaming tools, and solve tech challenges. Guide players through promos, loyalty programs, and game rules. Investigate and escalate complex bugs, fraud signals, or account concerns. Propose smarter processes and help evolve our internal knowledge base. Thrive in multiple systems, queues, and…
The opening lines of the posting. The rest is on Rush Street Interactive’s careers page.
Hiring at Rush Street Interactive
Rush Street Interactive has 27 open roles right now, 3 of them remote. Most are in Marketing & Community, Customer Support and Engineering. See all its roles
