SME, Support Systems Specialist is open at Scale AI in India. Posted on May 1, 2026, and still on Scale AI’s careers page when we last checked, on Nov 14, 2026.
About the role
, you will be responsible for configuring and maintaining systems like Zendesk, designing routing logic, and building scalable frameworks that ensure tickets are assigned accurately and efficiently. As our operations continue to grow, this role will play a critical part in ensuring our support systems scale seamlessly with increasing volume and complexity. You will partner closely with Support Ops, Product…
The opening lines of the posting. The rest is on Scale AI’s careers page.
Hiring at Scale AI
Scale AI has 170 open roles right now. Most are in Engineering, Sales & Business Development and Data & Research. The median advertised salary across its roles with a published range is $220K. See all its roles

