Service Experience Analyst is open at Sitecore in Kuala Lumpur (hybrid). Posted on Oct 9, 2026, and still on Sitecore’s careers page when we last checked, on Nov 14, 2026.
About the role
/ The Opportunity: As a Service Experience Analyst, you will be the first point of contact for colleagues seeking technical support across our global organisation. You will diagnose and resolve day-to-day technology issues, manage requests through ServiceNow, and deliver a responsive, user-focused support experience across devices, Microsoft 365, and collaboration platforms. Working closely with L2, L3, and external…
The opening lines of the posting. The rest is on Sitecore’s careers page.
Hiring at Sitecore
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