Service Desk Support Specialist is open at Accenture Federal Services in Washington, DC. The posting gives a salary of $81K - $155K. Posted on Oct 7, 2026, and still on Accenture Federal Services’s careers page when we last checked, on Nov 14, 2026.
About the role
Serve as the primary escalation point for complex Tier 2 technical and operational incidents, taking full ownership of resolution. Diagnose, troubleshoot, and resolve multi‑layered platform, database, API, and system interface issues that extend beyond Tier 1 capabilities. Conduct advanced root‑cause analysis for persistent or systemic issues, identifying underlying technical drivers and documenting permanent fixes…
The opening lines of the posting. The rest is on Accenture Federal Services’s careers page.
Hiring at Accenture Federal Services
Accenture Federal Services has 731 open roles right now. Most are in Engineering, Data & Research and Operations. The median advertised salary across its roles with a published range is $148K. See all its roles
