Service Desk Engineer - (WL-FNW250117 001/05) is open at Xcellink Pte Ltd in Singapore, South West, Singapore. Posted on Jan 22, 2025, and still on Xcellink Pte Ltd’s careers page when we last checked, on Nov 15, 2026.
About the role
1. Service Desk Support: Act as the primary point of contact for end users to log and resolve service requests, incidents, and IT support calls. Troubleshoot hardware and software issues using structured checklists, aiming for first-call resolution through FAQs, knowledge bases, and known solutions. Escalate complex incidents to higher-level support teams and ensure resolution in line with Service Level Agreements…
The opening lines of the posting. The rest is on Xcellink Pte Ltd’s careers page.
Hiring at Xcellink Pte Ltd
Xcellink Pte Ltd has 202 open roles right now, 6 of them remote. Most are in Engineering, Operations and Customer Service & Support. See all its roles
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