Service Design Program Manager, Support is open at OpenAI in San Francisco (hybrid). The posting gives a salary of $216K - $310K. Posted on Oct 22, 2026, and still on OpenAI’s careers page when we last checked, on Nov 14, 2026.
About the role
We’re looking for a Service Design Program Manager to improve how customers get help across OpenAI’s products. As a hands-on individual contributor within User Operations, you’ll connect customer needs with the people, processes, and systems that shape their support experience. You’ll own projects from discovery through implementation: researching customer and team needs, mapping support journeys, designing better…
The opening lines of the posting. The rest is on OpenAI’s careers page.
Hiring at OpenAI
OpenAI has 838 open roles right now, 31 of them remote. Most are in Engineering, Sales & Business Development and Data & Research. The median advertised salary across its roles with a published range is $308K. See all its roles
