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Senior Technical Support Engineer, AI Security

SentinelOne · Costa Rica

Senior Technical Support Engineer, AI Security is open at SentinelOne in Costa Rica. Posted on Sep 29, 2026, and still on SentinelOne’s careers page when we last checked, on Nov 15, 2026.

About the role

include: Provide phone, email, and chat-based customer support to our growing customer base. Document case activities and interactions with clear and concise information. Strive to resolve customer issues based on SLAs. Maintain excellent customer satisfaction through professional, proactive, and personal service. Work closely with our research and development teams to determine root cause and possible solutions…

The opening lines of the posting. The rest is on SentinelOne’s careers page.

Hiring at SentinelOne

SentinelOne has 256 open roles right now, 50 of them remote. Most are in Engineering, Sales & Business Development and Security. The median advertised salary across its roles with a published range is $211K. See all its roles

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