Senior Support Engineer is open at GitLab (Remote, South Korea). Posted on Aug 18, 2026, and still on GitLab’s careers page when we last checked, on Nov 14, 2026.
About the role
Act as an escalation point for difficult customer interactions and lead the resolution of complex issues through Zendesk tickets, merge requests, email, and video calls. Mentor and guide teammates on complex troubleshooting and customer communication through pairing sessions and cross-team collaboration. Advocate for and drive improvements to support practices, product quality, and reusable documentation and support…
The opening lines of the posting. The rest is on GitLab’s careers page.
Hiring at GitLab
GitLab has 251 open roles right now, 223 of them remote. Most are in Engineering, Sales & Business Development and Security. The median advertised salary across its roles with a published range is $173K. See all its roles
