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Senior Product Manager, Technical Services Engineering

MongoDB · Austin; New York City; Palo Alto; Seattle
$126K - $248KOpen 145 daysParental leaveNo degree requiredSeniorGCPAzureAgileAWS

Senior Product Manager, Technical Services Engineering is open at MongoDB in Austin; New York City; Palo Alto; Seattle. The posting gives a salary of $126K - $248K. Posted on Jun 22, 2026, and still on MongoDB’s careers page when we last checked, on Nov 14, 2026.

About the role

Domain Expertise Proven experience modernizing Technical Support platforms including developer tooling, including but not limited to knowledge sharing, workforce planning, workflow automation and optimization for technical support engineers Strong understanding of end-to-end support user journey, including case creation and management, omni-channel case routing, prioritization, system integrations, and AI-driven…

The opening lines of the posting. The rest is on MongoDB’s careers page.

Hiring at MongoDB

MongoDB has 391 open roles right now. Most are in Engineering, Sales & Business Development and Customer Support. The median advertised salary across its roles with a published range is $158K. See all its roles

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