Senior Product Manager, Customer Care AI at Lyft in New York, NY is closed. It closed on Nov 12, 2026 and it no longer takes applications.
About the role
Build and optimize AI agents that handle customer support interactions across chat and voice channels Partner directly with engineering, data science, and ML teams to design agent capabilities and behaviors Write, test, and refine prompt logic and conversation flows for specific customer use cases Partner with support operations teams to understand workflows, pain points, and opportunities Run rapid feedback loops…
The opening lines of the posting. The rest is on Lyft’s careers page.
Hiring at Lyft
Lyft has 148 open roles right now. Most are in Engineering, Data & Research and Operations. The median advertised salary across its roles with a published range is $158K. See all its roles