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Senior Manager, Virtual Care Operations

K Health · New York, NY
$120K - $140KEquityParental leaveSenior

Senior Manager, Virtual Care Operations is open at K Health in New York, NY. The posting gives a salary of $120K - $140K. Posted on Oct 14, 2026, and still on K Health’s careers page when we last checked, on Nov 15, 2026.

About the role

The Senior Operations Manager owns the daily performance of the Care Concierge function for a dedicated pod of health system clinics, and manages the people who deliver it. You are accountable for how Care Concierge agents are staffed, trained, coached, and held to a consistent standard across a 24/7 operation, so that clinics meet their SLAs without escalation. Success is measured on three outcomes: meeting SLAs by…

The opening lines of the posting. The rest is on K Health’s careers page.

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