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Senior Manager, Service Operations & Excellence (Member Care)

CLEAR - Corporate · New York, New York, United States
$145K - $175KSeniorLookerZendesk

Senior Manager, Service Operations & Excellence (Member Care) is open at CLEAR - Corporate in New York, New York, United States. The posting gives a salary of $145K - $175K. Posted on Oct 13, 2026, and still on CLEAR - Corporate’s careers page when we last checked, on Nov 15, 2026.

About the role

Own and continuously optimize the Member Care technology ecosystem, including Zendesk, conversational AI, automation, routing, workflows, and business rules, balancing hands-on execution with the longer-term tooling roadmap Serve as the primary operational partner between Member Care and Product, Engineering, and Business Operations, translating frontline feedback and contact drivers into prioritized system…

The opening lines of the posting. The rest is on CLEAR - Corporate’s careers page.

Hiring at CLEAR - Corporate

CLEAR - Corporate has 62 open roles right now. Most are in Engineering, Sales & Business Development and Marketing & Community. The median advertised salary across its roles with a published range is $177K. See all its roles

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