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Senior Manager, Customer Care

Toast · Chennai
SeniorNetSuite

Senior Manager, Customer Care is open at Toast in Chennai. Posted on Oct 11, 2026, and still on Toast’s careers page when we last checked, on Nov 14, 2026.

About the role

): Lead a large Care organization spread across multiple lines of business (LOBs), managing Care Managers directly and Care agents indirectly, to deliver an exceptional experience to live Toast customers. Own technical support operations end to end, including capacity planning, workforce management, SLAs, escalation paths and quality programs, so complex technical issues are resolved efficiently and consistently…

The opening lines of the posting. The rest is on Toast’s careers page.

Hiring at Toast

Toast has 355 open roles right now, 57 of them remote. Most are in Sales & Business Development, Engineering and Product. The median advertised salary across its roles with a published range is $166K. See all its roles

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