Senior Manager, CS QA & Performance Management is open at Coupang in Taipei, Taiwan. Posted on Oct 28, 2026, and still on Coupang’s careers page when we last checked, on Nov 14, 2026.
About the role
The CS Quality Assurance & Performance Management team is responsible for establishing and driving quality standards across Customer Service operations. The team develops scalable quality frameworks, performance measurement methodologies, and operational governance processes that enable consistent customer experiences while supporting business growth. As a Senior Manager of CS QA & Performance Management, you will…
The opening lines of the posting. The rest is on Coupang’s careers page.
Hiring at Coupang
Coupang has 689 open roles right now. Most are in Engineering, Supply Chain & Logistics and Operations. See all its roles
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