Senior Knowledge & Process Specialist at GetYourGuide in Berlin (hybrid) is closed. It closed on Nov 13, 2026 and it no longer takes applications.
About the role
Own a domain of Care processes end to end, from the customer or supplier problem through to the flows, macros, and knowledge base articles that support it. - Lead improvement projects with measurable outcomes, such as lower handling time, fewer repeat contacts, or higher customer satisfaction, and report on the impact you deliver. - Turn changes from Product, Supply, and other GetYourGuide teams into clear process…
The opening lines of the posting. The rest is on GetYourGuide’s careers page.
Hiring at GetYourGuide
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