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Senior CX Operations Lead

Braze · San Francisco

Senior CX Operations Lead at Braze in San Francisco is closed. It closed on Nov 13, 2026 and it no longer takes applications.

About the role

Own Operational Processes: Own and continuously improve the operational processes and business requirements within the ES and PS divisions. Serve as an expert in Services Process best practices, with strong knowledge of the B2B SaaS business operations that underpin a CX Services group (e.g., services scoping and delivery, partner enablement and qualification, resource and capacity planning, and services revenue and…

The opening lines of the posting. The rest is on Braze’s careers page.

Hiring at Braze

Braze has 345 open roles right now, 1 of them remote. Most are in Sales & Business Development, Engineering and Marketing & Community. The median advertised salary across its roles with a published range is $144K. See all its roles