Senior Customer Support Engineer - LATAM is open at Prelude in Mexico City (remote). Posted on Jun 18, 2026, and still on Prelude’s careers page when we last checked, on Nov 14, 2026.
About the role
This is more than a typical support role. You’ll be one of the first senior support hires at Prelude, with real ownership over how the function takes shape as we grow. When a developer at Voodoo is debugging a webhook signature, when X sees unexpected 429s in production, when Tipalti walks through a retry policy with us, or when Suno is troubleshooting a delivery rate dip in our API logs, you’re the person on the…
The opening lines of the posting. The rest is on Prelude’s careers page.
Hiring at Prelude
Prelude has 12 open roles right now, 3 of them remote. Most are in Sales & Business Development and Engineering. See all its roles
