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Senior Customer Support / Customer Experience Manager (E-commerce)

Hirehangar · South Africa
Remote$1,700 - $2,200 a monthOpen 110 daysSeniorZendeskShopify

Senior Customer Support / Customer Experience Manager (E-commerce) is open at Hirehangar in South Africa (remote). The posting gives a salary of $1,700 - $2,200 a month. Posted on Jul 28, 2026, and still on Hirehangar’s careers page when we last checked, on Nov 14, 2026.

About the role

We are seeking a Senior Customer Support / Customer Experience Manager to lead and elevate customer support operations for a growing e-commerce business. This role owns the full customer support lifecycle from onboarding through post-purchase support and retention - while driving operational excellence, automation, and customer satisfaction at scale. You will act as a strategic partner to Product, Engineering…

The opening lines of the posting. The rest is on Hirehangar’s careers page.

Hiring at Hirehangar

Hirehangar has 116 open roles right now, 104 of them remote. Most are in Sales & Business Development, Marketing & Community and Engineering. See all its roles

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