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(Senior) Customer Success Manager

impact.com · Shanghai

(Senior) Customer Success Manager is open at impact.com in Shanghai. Posted on Sep 15, 2025, and still on impact.com’s careers page when we last checked, on Nov 15, 2026.

About the role

Platform Knowledge : Run platform training and can consult on contracts, finance, ad tracking, and reporting. Account Management: Coordinate strategic initiatives with direction from manager. Customer Communications: Coordinate communication including customer facing messaging regarding initiatives, outages, marketing efforts, etc. under the guidance of the manager. ensures clients communication including email…

The opening lines of the posting. The rest is on impact.com’s careers page.

Hiring at impact.com

impact.com has 78 open roles right now, 5 of them remote. Most are in Engineering, Sales & Business Development and Data & Research. The median advertised salary across its roles with a published range is $138K. See all its roles

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