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Senior Customer Care Associate

AIFT · Hong Kong
Open 612 daysSenior

Senior Customer Care Associate is open at AIFT in Hong Kong. Posted on Mar 12, 2025, and still on AIFT’s careers page when we last checked, on Nov 14, 2026.

About the role

? Handle regulatory complaints, ensuring adherence to industry standards and requirements. Address escalated customer queries from all service teams in a professional manner, using tactful customer service skills to resolve issues effectively. Conduct quality assurance audits to monitor service performance. Provide coaching to all service teams’ members to uphold high standards of customer service. Collect and…

The opening lines of the posting. The rest is on AIFT’s careers page.

Hiring at AIFT

AIFT has 27 open roles right now, 1 of them remote. Most are in Engineering, Data & Research and Security. See all its roles

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