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Senior Contact Center Vendor Manager

Gen Digital · USA - Tempe, AZ
HybridSenior

Senior Contact Center Vendor Manager is open at Gen Digital in USA - Tempe, AZ (hybrid). Posted on Oct 26, 2026, and still on Gen Digital’s careers page when we last checked, on Nov 14, 2026.

About the role

The Sr. Principal Support Partner Manager is Gen’s primary liaison and strategic partner for outsourced contact center operations. This role leads the partner strategy and day-to-day relationship, driving service excellence, operational performance, and value. The manager establishes and monitors KPIs, ensures improvement plans are executed, oversees partner budgets and forecasts, and serves as the primary…

The opening lines of the posting. The rest is on Gen Digital’s careers page.

Hiring at Gen Digital

Gen Digital has 94 open roles right now, 8 of them remote. Most are in Engineering, Product and Marketing & Community. The median advertised salary across its roles with a published range is $188K. See all its roles

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