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Senior Complaints Analyst

Coinbase · London, UK
£62KSeniorSQLJira

Senior Complaints Analyst is open at Coinbase in London, UK. The posting gives a salary of £62K. Posted on Oct 23, 2026, and still on Coinbase’s careers page when we last checked, on Nov 14, 2026.

About the role

Lead audits of post-QC and dispute-related complaint cases to verify required updates, final determinations, and customer communications are completed accurately and on time Drive calibration, scorecard, and documentation improvements across the quality review process, setting consistent standards for complaint outcomes Provide expert guidance on complex or high-risk cases and support peer learning, onboarding, and…

The opening lines of the posting. The rest is on Coinbase’s careers page.

Hiring at Coinbase

Coinbase has 265 open roles right now, 211 of them remote. Most are in Engineering, Compliance & Legal and Customer Support. The median advertised salary across its roles with a published range is $202K. See all its roles

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