Senior Business Analyst, Voice of Customer Insights is open at Lightspeed Commerce in Montreal (hybrid). Posted on Aug 19, 2026, and still on Lightspeed Commerce’s careers page when we last checked, on Nov 14, 2026.
About the role
Own the strategy and implementation Lightspeed’s customer health score program, from scoring component improvements to segmentation, thresholds, and the playbooks tied to each score state. This includes leading the implementation of health score changes in our CX platform ChurnZero, partnering with key stakeholders on configuration and underlying data models. - Build the enablement layer for health scores across…
The opening lines of the posting. The rest is on Lightspeed Commerce’s careers page.
Hiring at Lightspeed Commerce
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