Regional Customer Service Manager - Customer Satisfaction & Incidents (CSI) is open at Agoda in Bangkok, Kuala Lumpur. Posted on Jun 1, 2026, and still on Agoda’s careers page when we last checked, on Nov 14, 2026.
About the role
This is a high-impact leadership opportunity, for a Regional Customer Service Manager to lead Agoda's Customer Experience Group (CEG) Incident Management (IM) & Dispute Resolution & Privacy Advisory (DRPA) teams. This role will lead a team of Team Managers (TMs) who handle complex technical/non-technical incidents and sophisticated legal, privacy, and regulatory disputes. This role will be responsible for creating a…
The opening lines of the posting. The rest is on Agoda’s careers page.
Hiring at Agoda
Agoda has 355 open roles right now. Most are in Sales & Business Development, Marketing & Community and Data & Research. See all its roles
