Quality Assurance Analyst is open at Centerfield in Montego Bay, Jamaica. Posted on Apr 9, 2026, and still on Centerfield’s careers page when we last checked, on Nov 14, 2026.
About the role
Monitor/evaluate agent calls daily. - Meet departmental and/or provider evaluation goals. - Effectively communicate with other members of the Quality team regarding strategies, processes and procedures to ensure consistent productivity. - Coach and develop agents on calls monitored. - Track and document calls monitored, evaluation scores and trends on a daily basis. - Utilize company software to locate calls and…
The opening lines of the posting. The rest is on Centerfield’s careers page.
Hiring at Centerfield
Centerfield has 23 open roles right now, 3 of them remote. Most are in Data & Research, Sales & Business Development and Engineering. See all its roles