Product Support Specialist I (Merchant Care) is open at Affirm (Remote Canada). The posting gives a salary of CA$55K - CA$75K. Posted on Oct 13, 2026, and still on Affirm’s careers page when we last checked, on Nov 14, 2026.
About the role
Support Affirm’s merchant partners: E-Commerce retailers which utilize various platforms Utilize various troubleshooting techniques to resolve complicated technical or configuration issues Work closely with engineers to resolve technical and operational issues, and provide high-touch support to merchant partners Effectively manage multiple customer inquiries simultaneously, with appropriate prioritization Build…
The opening lines of the posting. The rest is on Affirm’s careers page.
Hiring at Affirm
Affirm has 217 open roles right now, 210 of them remote. Most are in Engineering, Product and Compliance & Legal. The median advertised salary across its roles with a published range is $225K. See all its roles
