Product Support Analyst (Voice) is open at Bandwidth in Raleigh, NC. The posting gives no salary; similar roles in the United States advertise a median of $132K. Posted on Oct 27, 2026, and still on Bandwidth’s careers page when we last checked, on Nov 14, 2026.
About the role
Provide technical support to customers for voice, API and 911 products. Professional communications with customers in troubleshooting reported issues. Partner with Local Exchange Carriers in resolving customer network issues. Manage ticket progress to address and resolve customer issues within Service Level Agreement requirements. Partner with customer’s IT support personnel in resolution of issues. Assist with…
The opening lines of the posting. The rest is on Bandwidth’s careers page.
Hiring at Bandwidth
Bandwidth has 22 open roles right now. Most are in Engineering, Sales & Business Development and Customer Support. See all its roles
