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Principal Customer Success Manager

Hiya · London, UK
Hybrid£100K - £130KOpen 187 daysLead and above

Principal Customer Success Manager is open at Hiya in London, UK (hybrid). The posting gives a salary of £100K - £130K. Posted on May 12, 2026, and still on Hiya’s careers page when we last checked, on Nov 15, 2026.

About the role

We’re hiring a Principal Customer Success Manager to lead Hiya’s relationships with two of our largest and most strategically important UK customers. This is a senior individual-contributor role with ownership of complex, multi-million-dollar telecom relationships. You’ll act as the post-sales “quarterback”—driving adoption, leading strategic programmes, delivering measurable value, and unlocking significant…

The opening lines of the posting. The rest is on Hiya’s careers page.

Hiring at Hiya

Hiya has 27 open roles right now, 2 of them remote. Most are in Engineering, Customer Support and Sales & Business Development. See all its roles

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