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Pooled Customer Success Manager

CodeRabbit · SF | Boston
$130K - $150KCI/CD

Pooled Customer Success Manager is open at CodeRabbit in SF | Boston. The posting gives a salary of $130K - $150K. Posted on Oct 16, 2026, and still on CodeRabbit’s careers page when we last checked, on Nov 14, 2026.

About the role

You work a shared queue of customer accounts. Work arrives when a signal fires: onboarding has stalled, nothing has been configured, the only active user has gone quiet, a renewal is approaching, a cancellation has been started, or a team is using fewer seats than it has bought. You pick the case up, find out what is going on, get the customer configured and back to work, and close it out with a record the next…

The opening lines of the posting. The rest is on CodeRabbit’s careers page.

Hiring at CodeRabbit

CodeRabbit has 55 open roles right now, 7 of them remote. Most are in Engineering, Sales & Business Development and Marketing & Community. The median advertised salary across its roles with a published range is $225K. See all its roles

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