Patient Support Specialist is open at Phil (Remote). The posting gives a salary of $20 - $21 an hour. Posted on Mar 20, 2026, and still on Phil’s careers page when we last checked, on Nov 15, 2026.
About the role
Be signed into Zendesk, and consistently working in the ticket and phone queues assigned by your team lead. - Use your resources in the Zendesk Guide knowledgebase to locate the answers to patient questions, and for process steps to complete work. - When unable to locate documentation, ask for support using chat groups in order to provide a timely response to the patient. - Minimum performance metrics required after…
The opening lines of the posting. The rest is on Phil’s careers page.
Hiring at Phil
Phil has 21 open roles right now, 12 of them remote. Most are in Healthcare, Customer Service & Support and Operations. See all its roles
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